Home / Book
Book a visit.
Tell us what you need and where you are. We confirm the price and your two-hour window by phone within one business hour, and nothing is charged until the work is done.
Request received
We confirm every appointment by phone within one business hour. If you need a same-day slot, call (615) 805-5748 and we will find you one.
What happens next
-
1
We call you back
Within one business hour on a weekday. We confirm what you need, quote the exact price, and answer anything the site did not.
-
2
You pick a two-hour window
Not a whole day. If we are ever running behind you hear it from us before the window closes, not after.
-
3
A text before we arrive
Thirty minutes out, so you are not waiting by the door. One same day slot is held open most days.
-
4
Photos and findings the same day
Whatever the job, you get pictures of what we found and a written record of anything we recommended, including anything you decided against.
Would rather just talk to someone?
Call (615) 805-5748Monday to Friday, 8am to 6pm. After-hours and weekend rates apply outside that window.
- Safety first
- Published rates
- Every job documented
- Insured
Booking
Before you send it.
Do I need to be home?
Someone over eighteen needs to let us in and be on the property while we work. You do not have to watch. Most people carry on with their day and we find them when we are done.
For a dryer vent cleaning we need access to the laundry room and to the exterior termination. For an HVAC visit we need the indoor unit, the outdoor unit, and the thermostat.
How and when do I pay?
At the end of the visit, once you have seen the work and the photographs. Card, tap to pay, or check. Nothing is taken up front and there is no deposit to book.
Multi-unit and property manager work is invoiced to the entity on Net 30 terms.
Can I get a same day appointment?
Often. We hold one slot open most days for exactly that. Call (615) 805-5748 rather than using this form, because the form is checked between jobs and the phone is not.
What if I need to reschedule?
Call or text and we move it. There is no fee and no limit on how many times. We would rather move an appointment than have you sitting at home for a window that no longer works.
Is the price on the site the price I pay?
For scheduled work, yes. Cleanings and tune-ups are published rates and we confirm the number on the phone before anyone drives out.
Repairs are different. We diagnose first, quote you a total, and do not begin until you approve it. If you decline, you keep the findings and the photographs.
What if my job is outside Davidson or Wilson County?
Call and ask. Sumner, Rutherford and Williamson County addresses are case by case, and the answer is usually yes if we are already routing nearby that week.