Questions,
answered plainly.

Three, and none of them require haggling. If we have serviced you in the last 24 months you take 5% off. If you send us someone who books and completes a job, you take 10% off your next one.

The largest is the maintenance plan, which carries member rates on every service plus 15% off repair work. Those rates are published on this page so you can compare them yourself.

One discount per visit. They do not combine, and if more than one applies we use whichever saves you the most.

Once a year for a typical household. Move to every six months if you run more than five loads a week, if your duct is longer than 25 feet, or if anyone in the house has long hair or you wash a lot of pet bedding.

The honest signal is time, not the calendar: when a normal load stops drying in one cycle, the vent is telling you it is restricted.

Most jobs run 40 to 60 minutes from knock to final photo. Long duct runs, second-floor laundry rooms, and roof terminations can push it to about 90 minutes. We will tell you which one you have when we look at the exterior hood.

The full duct line from the dryer to the exterior hood, brushed and vacuumed. The exterior hood and damper cleaned. The transition hose inspected and reconnected. Before and after photos of your own duct, texted to you the same day.

There is no separate trip charge, fuel surcharge, or disposal fee.

Yes, on single-story and standard two-story homes with safe roof access. A roof termination is a $399 job rather than the standard $199, because it needs a second set of hands and fall protection. That is on the pricing table, and we confirm it on the phone before anyone drives out.

If conditions on the day make the roof unsafe to work, we say so and there is no charge for the visit.

Please do. The work is quiet, contained, and takes under an hour. We bring a mat for the floor and a HEPA vacuum that captures lint at the source, so there is nothing airborne in the laundry room.

Then the vent was not the problem, and we will tell you so on the spot rather than guessing at a second service. Common culprits are a failed heating element, a crushed line inside a wall, or a damper that will not open.

Either way you keep the photographs and the written findings, so you have something concrete to take to an appliance technician if the fault turns out to be the dryer itself.

Yes. For multi-unit properties we schedule blocks of units in a single visit and send one consolidated report with dated photos per unit, which is the documentation most property managers need for their file.

All of Davidson County and Wilson County, including Nashville, Green Hills, Bellevue, Donelson, Hermitage, Old Hickory, Madison, Antioch, Mt. Juliet, and Lebanon. Just outside the line? Call us and ask.

Yes, and we would rather say so here than on the phone. We handle seasonal HVAC maintenance, diagnostics, filter and thermostat service, condensate drain clearing, and dryer vent cleaning and repair.

We refer out system replacement and new installation, ductwork rerouting or new duct runs, gas line work of any kind, anything requiring a mechanical permit, and any job priced at or above $25,000.

If your job falls in the second list we will tell you on the phone, before anyone drives out, and point you to someone who does that work properly. We would rather hand you a good name than take a job we should not.